Privacy Policy

1. Introduction
Welcome to CHRS Ltd ("CHRS," "we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://chrs.ltd/ ("website") and interact with our services. 

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not visit our website or services.

2. Scope of Policy
This policy applies to users of our website and services. It does not extend to any third-party websites that can be accessed from our website, including social media platforms or external service providers.

3. Information We Collect
We collect the following types of information: 

• Personal Information: Name, job title, email address, phone number, and other contact details. 
• Employment-Related Information: Work history, employment terms, and contracts where applicable. 
• Technical Data: IP address, browser type, device information, and usage behaviour on our website. 
• Marketing Preferences: Information related to communication and service preferences.

4. How We Collect Your Information
We collect personal information through the following channels: 

• Direct interactions: When you contact us via our website, email, or phone. 
• Your employer: If our services are procured on your behalf. 
• Service partnerships: Through associates, and partner organisations. 
• Automated technologies: Cookies and tracking technologies when you use our website. 
• Referrals and networking activities.

5. How We Use Your Information
We use your information to: 

• Provide and manage our services. 
• Improve and personalise user experience. 
• Communicate updates, offers, and insights. 
• Detect and prevent fraud or security threats. 
• Comply with legal and regulatory obligations.

6. Legal Basis for Processing (GDPR Compliance)
If you are in the UK or EU, we process your data under the following legal bases: 

• Contractual necessity: To provide services you request. 
• Legitimate interests: For business operations and service improvements. 
• Legal compliance: Where required by law. 
• Consent: When you explicitly agree to data processing.

7. Data Sharing & Disclosure
We only share your data with: 

• Authorised employees and service providers who process data on our behalf. 
• Third-party partners if necessary for service fulfilment. 
• Law enforcement agencies when legally required. 
• In case of business transfers such as mergers or acquisitions.

8. Data Security Measures
We implement technical and organisational security measures to protect your data, including: 

• Role-based access controls. 
• Secure storage and encryption. 
• Firewall protection and monitored system access.

Despite our efforts, no online service is entirely secure. We recommend users exercise caution when sharing personal data online.

9. Data Retention
We retain personal information based on the following criteria: 

• Financial Records: Retained for 7 years for tax and contract compliance. 
• Service Contracts: Kept during the contract term and up to 7 years thereafter. 
• Marketing Data: Retained only as long as necessary for communication purposes. 
• Legal Claims: Retained if necessary for defending legal claims.

10. Cookies & Tracking Technologies
We use cookies to: 

• Enhance user experience. 
• Track Website usage patterns. 
• Support marketing and analytics.

You can control cookie settings in your browser. Note that disabling cookies may impact Website functionality.

11. Your Rights & Choices
Under applicable data protection laws, you have rights regarding your personal data, including: 

• Access & Correction: Request access to and correction of your data. 
• Deletion: Request data deletion under certain conditions. 
• Data Portability: Request a copy of your data in a structured format. 
• Withdraw Consent: Revoke consent for processing where applicable. 
• Object to Processing: Restrict processing based on legitimate interests.

To exercise these rights, please contact us at gmm@chrsltd.co.uk.

12. Children’s Privacy
Our website and services are not intended for use by children under the age of 18 years and CHRS does not knowingly collect, store, share or use the personal data of children under 18 years. If you are under the age of 18 years, please do not provide any personal data, even if prompted to do so. If you are under the age of 18 years and you have provided personal data, please ask your parent(s) or guardian(s) to notify CHRS and CHRS will delete all such personal data.

13. International Data Transfers
If you access our services outside the UK, your data may be transferred and processed in accordance with local laws. We ensure adequate protection measures when transferring data internationally.

14. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be communicated via our website. We encourage users to review our Privacy Policy periodically.

15. Contact Us
For questions regarding this Privacy Policy, please contact us at: 

CHRS Ltd
Email: gmm@chrsltd.co.uk
Website: https://chrs.ltd/

Thank you for trusting CHRS Ltd with your data. We are committed to protecting your privacy.